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Customer reviews of Ideal Car Centre
At Ideal Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Ideal Car Centre
Based on 68 customer reviews
By Jo C on 22 June 2018 | Purchase not verified
Great Car, great price and all round great service. Impressed with ideal Car Centre, would recommend.
Brilliant service , great customer contact .
By Nic H on 16 February 2018 | Purchase not verified
Bought a car in Dec 2017 ( new years eve) all paper work was done quickly and I collected the car that day. After driving away the EGR valve had a fault and the car went into limp mode. A fault that could not have been predicted nor covered up prior to the sale. I returned the car back to Ideal to the manager and colleague and they couldn't do enough to ensure the fault was repaired and dealt with in a very quick manner. Can't thank them enough for the speedy way in which the issue was dealt with and the contact he made with us while it was all going on. obviously there was no costs to us and we had the car within two days of returning it. Despite the time of the year this repair was pushed for us. The car runs like a dream. Great customer service. Would recommend this company to anyone.
By Leighton W on 31 January 2018 | Purchase not verified
Great friendly service and very helpful turned up at the showroom at 11am and was driving home in my new car 2 hours later
By Alan M on 09 October 2017 | Purchase not verified
pleasant experience, vehicle exactly as described at a very good price. Quick and easy transaction.
By Christopher P on 14 September 2017 | Purchase not verified
Car was as described and in great condition when picked up, Great service, effortless
Don't be talked into leaving a deposit.
By Alex M on 18 August 2017 | Purchase not verified
Don't ever leave a deposit. £250. I was talked into it by the salesman on the phone, telling me the car would sell before it even came in. I asked him questions about the car that he and he said 'if there are any faults with the car' when it get's in and the would happily refund the deposit. It took two weeks for me to be able to see the car, when he told me it would be in the following week. It was hard to get a date to see the car, we arranged dates and they kept putting it off. Two weeks later and I finally got to see the car, and the service book had no stamps. The car had being in and the salesman didn't even give me the curtsy to phone up and talk about the issues with the car when it came in. Personally I would say no service history is a rather large fault with a car. He said it was not classed as a fault with the car. Hence no refund. The contract states I get it back less costs to sell the vehicle in future. Lets see what happens. Don't use.
By leslie w on 11 June 2017 | Purchase not verified
No major issues with the service offered but Ideal Cars lost my business by offering a derisory amount for my part-exchange. I have been offered between £800-1,125 by five local dealers for my car, but only £500 by Ideal Cars. Another customer looking at the same car also pulled out as a result of a low part-exchange offer. So disappointing that a dealer can be so greedy.
Very good car centre
By Tom F on 27 January 2017 | Purchase not verified
I had a very good experience with ideal car centre, and left a happy customer. The man who sorted my car, Andy was very helpful and easy to approach and made the experience of buying a motor enjoyable, even though the office was freezing haha. I would definitely use this company again. Cheers ideal car centre.