Customer reviews of Ideal Car Centre

By Anonymous on 10 November 2023 | Purchase not verified

Been looking for the right vehicle for ages and recently found it at ideal car centre. Andy made the whole experience a pleasure from start to finish and i couldnt be happier.

By Kyle E on 10 November 2023 | Purchase not verified

Made buying a car effortless and stress free

By Teigan on 10 November 2023 | Purchase not verified

While looking for a car, I came across ideal car centre they had the car that I wanted well within my budget. It had low miles, full service history and was in lovely condition. All the staff were helpful and I have had no problems.

By Khadiza on 10 November 2023 | Purchase not verified

I bought a car on finance for the first time from this dealership. I pointed this out and would have liked them to have explained what that entails in depth as I am not knowledgable about how it works. Instead we went through the process of signing papers very quickly. I feel it is the dealer’s duty to explain every nook and cranny about the finance company you are about to sign up to and even briefly explain the monthly costs and the total cost overall, including interest, how the binding contract works, etc. The first dealer I spoke to was not very knowledgable about a lot of things which then became a problem later down the line. In the showroom, it looked like the car windows were tinted but it was in fact how it was manufactured and the person who showed me round the car mentioned that these tints could be peeled off which wasn’t the case at all. I could’ve sworn I saw a lid/cover in the boot of the car at the time of viewing as it was the first thing I checked when viewing the car. I then noticed that this was missing and buying a car of that price, I expected it to find everything in order and in its right place. It is the dealer’s responsibility to check and make sure nothing is missing in a car, especially things like the lid of a boot before putting it up for sale or this should have been pointed out to me when I was looking round the car. Unfortunately, I am now having to buy a boot cover/lid myself. However, once I had Andy help me with the process, things went a little bit more smoothly. I found Andy to be quite accommodating and patient and dealt with my queries in a professional manner, so things were a bit more positive towards the end of the buying process. He clarified a few things for me, so I felt a bit more positive about buying the car.

By Kris on 10 November 2023 | Purchase not verified

Great Service, very helpful staff, reasonable prices, lots to offer,

By Craig on 10 November 2023 | Purchase not verified

when I was looking round the car at ideal car centre it was noted that it needed 2 new front tyres as they were bald and it also required a service as indicated on the dashboard, I was told I could choose what I wanted the service or the tyres as there wasn't enough money in the car to do both ! I chose tyres and they wonderfully put 2 worn different type of tyres on, At one point I thought I was on a game show .

By Richard M on 10 November 2023 | Purchase not verified

Bought a car with warranty, quickly sorted a small problem, would buy from them again.

By Luke M on 10 November 2023 | Purchase not verified

5 star service

By Jamie on 10 November 2023 | Purchase not verified

Brilliant dealership for finding the best used cars at affordable prices, the company even offer many different finance options for all kinds of credit history, the staff are very polite and friendly and can aid you in your car buying journey

By GIANNI M on 10 November 2023 | Purchase not verified

We purchased a Mercedes from Ideal Car Centre. Andy was a total honest, approachable & had a ' nothing was too much trouble ' attitude with a service with a smile. I'll be definitely go to him for my own vehicle. My partner is totally satisfied. Andy. You're a superstar.