Customer reviews of Ideal Car Centre

By Pete W on 10 November 2023 | Purchase not verified

I recently Traded my car here for a NEW AUDI.Really happy with my new car and also the price i got on my old car.They were really easy to deal with and very honest too.I would HIGHLY RECOMMEND THEM! A+++++++++

By Chrissy on 10 November 2023 | Purchase not verified

I found the whole experience first class - my partner pointed out what needed doing on the car I was looking to buy and everything was put right before I purchased the vehicle. On collection of the vehicle this was straight forward and (a special thank you to Shaun) for the full what the car can do experience). They have some nice prestige motors and give a 3 month warranty on all vehicles so don't let the negatives below put you off - if anything happens after sale you are covered for parts and labour. Thanks Guys

By Phil W on 10 November 2023 | Purchase not verified

Was contacted today by after sales and asked to leave a review of how I found the service..... Ideal were great, when they mentioned they had a few bad reviews and we're contacting all their customers I was shocked. They were true gents and I am over the moon with my car. It was the cheapest around and in lovely condition. Cannot fault the car or the service!

By Andy N on 10 November 2023 | Purchase not verified

I have just bought from ideal centre and I thought they were great. The young lad I dealt with was really friendly and helpful. On the 2 occasions we were there they were overwhelmed with customers but still managed to demonstrate good customer service. It's early days yet as far as the cars health is concerned but we had a lovely drive home to Wales and would reccomend them to anyone.

By Mark J on 10 November 2023 | Purchase not verified

Excellent service from start to finish at Ideal Car Centre. I would highly recommend

By Daniel on 10 November 2023 | Purchase not verified

Bought a car from ideal car centre back in January and I was very pleased with the level of service I received. The showroom was packed full of cars and they were all of a high standard including some prestige vehicles. Last week I had an issue with my car so I rang their warranty company who directed me to Halfords in longsight. They fixed the issue the same day and at no cost to myself. I was gearing myself up to leave a bad review as when the engine management light came on. Naturally I expected the worst. And looked up reviews finding a few bad ones here. Anyway. 5 stars I will highly recommend this dealer.

By Chris on 10 November 2023 | Purchase not verified

had problem after problem starting with the day after collecting the car but would not take responsibility for anything. Nothing but trouble customer service levels are shocking. DONT FALL FOR IT, And when you complain they can become very aggressive

Reply from Ideal Car Centre on 10/11/23

We are sorry to hear about your unhappy experience. Please could you confirm which car you purchased so we can look into it for you?

By Stephen C on 10 November 2023 | Purchase not verified

My brother bought an Octavia from these guys and I took him to pick it up. I took a look around the showroom and ended up finding exactly what I was looking for too, and so drove away in a great car too. Very friendly, very professional, no hard sell and no hassle. Prices are very competitive and the service second to none. As always when looking for a new car it's best to shop around, but make sure this place is on your list to look around.

By Em on 10 November 2023 | Purchase not verified

Bought a lovely car here and had no problems at all with the car or the service. They were very helpful and left me to my own devices whilst looking over the car. Not once did I feel pushed or under pressure

By Sarah on 10 November 2023 | Purchase not verified

I left a deposit over the phone then after doing so I found these reviews and I have to say I was concerned. I followed through with the sale and on collection of my car I couldn't have been happier. I cannot fault the service I received. They are a great bunch of lads