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Customer reviews of Ideal Car Centre

At Ideal Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Ideal Car Centre

Ideal Car Centre

Based on 40 customer reviews

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  • 5


    By Aaron M on 07 November 2016 | Verified purchase

    Fantastic - The car was a lovely example. I had been to see a few and this was by far the nicest. Dealer welcomed the RAC inspection and it turned out to be a well looked after and mechanically sound car. Would recommend

  • 5

    Good deal

    By Robert S on 07 November 2016 | Verified purchase

    I recently Part exchanged my car for a cheaper car from this dealer. I was very happy with the price for my car and although I have downgraded I am over the moon with my new car. Thank you

  • 5

    Wonderful service

    By Kathy H on 22 April 2015 | Verified purchase

    Paul & Daniel were very professional. The master key for the car was missing but they made sure I had a new one at their expense. Overall a hassle free experience,. I would definately recommend the ideal car centre.

  • 5

    First Class

    By George H on 27 August 2019 | Purchase not verified

    Very Please with my new car, I highly recommend this dealer because the staff are friendly and trustworthy and have been true to their word

  • 5

    Brilliant service

    By Roald N on 04 July 2019 | Purchase not verified

    Friendly and helpful staff, willing to go the extra mile. Excellent service and very happy with the car.

  • 5

    Fantastic honest team

    By Ian V on 10 June 2019 | Purchase not verified

    Bought my new car through ideal car centre. I must say they are a great team. They are honest and very open about what they can and can't do. Very smooth transaction. I noticed a noise coming from the wheel the day after picking up my new car popped back to ideal. They were happy to sort out the problem no arguments or quibbles the car needed a new set of brake pads. I would highly recommend Ideal car centre to anyone looking buy thier next car. Thank you so much to all the team. See you next time I'm looking for a change.

  • 5

    Great service, nice car, thank you!

    By Doug L on 16 March 2019 | Purchase not verified

    Excellent service, very friendly and helpful. The car was really well prepared and they made me feel very welcome. Thank you!

  • 5

    5 Stars ***** to Ideal Car Centre

    By Michael M on 03 February 2019 | Purchase not verified

    Over the years we have purchased 3 cars from the team at Ideal Car Centre, the sales team are fantastic and always go the extra mile. The cars have always been reliable, immaculate condition and I have the upmost confidence from purchasing from this dealer. Thank you to the team, and no doubt i'll be back :-)

  • 5

    No Pressure and Very Helpful

    By John S on 04 November 2018 | Purchase not verified

    Overall a pleasant experience with no pressure. I found a car on Autotrader and made an appointment to view it. Once there the dealer left me to look round the car by myself and wasn’t pushy which was very refreshing. They then answered all the questions I had. I got a fair price for my part exchange and their car was very well priced to be honest, it was the cheapest I could find. I went for a test drive with no issues and then left a deposit and picked the car up a few days later. I can definitely recommend them to anyone.

  • 5

    I wouldn't bother.

    By Michelle D on 01 September 2018 | Purchase not verified

    A waste of time. I travelled nearly an hour to view and test drive a car (I rang beforehand to make sure it was still available and that I could test drive it). When we arrived, it was sat at the back of the indoor showroom with many other cars in front of it. It was so cramped it was a struggle to really look it over. I asked to test drive it because I really liked it but was asked if I test drove it, would I buy it? I replied yes, if I was still satisfied after driving it. He proceeded to ask many more times and then came round to 'figures', that they normally talk figures before test driving?! Who on earth would talk figures and say they would buy a car without even driving it? He basically couldn't be bothered to get the car out. He just made it needlessly hard work. There is nothing prestige or helpful about this company. I'm sure if the car I wanted was 50k, he would have been a lot more helpful!

    Reply from Ideal Car Centre on 02/09/18

    We are sorry to hear that you were unhappy with your experience. Unfortunately you turned up without your part exchange and wanted us to assume we could offer you the same amount as other garages had and then got upset when we stated we needed to value the car ourselves and would need to see it to do so. We stated several times that we were happy for you to test drive the car but that it was best done once we could value your car as any test drive would be pointless if we could not give you what you wanted for your car. We also asked to take your details (which we need for a test drive) and the details of your car but you did not want to give them and stormed out. You also looked round the car fully with it inside including looking in the boot and did not once ask for it to be pulled out or state that you could not look round it properly. Once again we are sorry you were unhappy but unfortunately we could not help you if you would not co-operate with us or even give us your details.