Customer reviews of Ideal Car Centre

By Anonymous on 10 November 2023 | Purchase not verified

An excellent used car dealer based in the Manchester area easy to get to and a good selection of cars

By Anonymous on 10 November 2023 | Purchase not verified

Andy the Manager was a dream to deal with and made sure we were all singing from the same hymn sheet before we committed to a £1000 deposit.

By Martin on 10 November 2023 | Purchase not verified

Came to view a car that had the exact spec I was looking for, for months! Easy sales process. For me living far from the dealership the deal had to be handled over the phone which turned out to be an effortless experience

By James on 10 November 2023 | Purchase not verified

I purchased a ford kuga from this dealership and have to say the service we removed was second to none, may not be a main dealer experience but that doesn’t matter when your saving £££, with that being said the staff are extremely helpful and are always on hand to answer any queries

By Kara C on 10 November 2023 | Purchase not verified

Brilliant Cars at Ideal Car Centre and lovely members of staff to match, very helpful chaps at this place

By Barry M on 10 November 2023 | Purchase not verified

Really pleased with my new car thank you

By David S on 07 November 2023 | Purchase not verified

The staff were pleasant and helpful with no pressure. I bought the car over the phone and it was exactly as described when I collected it. I would recommend.

By Sam S on 14 August 2023 | Purchase not verified

Not a great experience. Traveled 40 miles to go view a car that I have seen on here for a few weeks with full intention of buying cash but the interior was dirty as well as the car needing multiple things fixed. I was told I could take the car on the day but I would have to pay for the cleaning and maintenance myself as well as no money off the asking price. Or I could wait for a week for the car to be in the condition that it should have been in in the first place. If the car isn’t ready to be bought there and then why not tell me that before I had traveled all that way for my appointment. The only reason it got more than 1 star is because the lad I spoke to Ben was quite helpful but others than that I would avoid this place not a good dealership.

Reply from Ideal Car Centre on 23/09/23

We are sorry you are unhappy but not sure this review is entirely fair. The car was kept outside and the weather was terrible so obviously it wasn't 100% clean, and you were informed prior to travelling that the car was not ready as we were waiting on a sat nav unit that had been ordered. The car was already reduced, £1,000 below the recommended retail and we had several other appointments booked on it which you were aware of. the usual procedure, which you were offered, would be to place a deposit and collect the car another day once it had been fully prepared and had a full valet prior to collection. You didn't want to do this unless we knocked money off for your having to travel, which I am sure you appreciate is nothing to do with us and the car had already been reduced. It seems you have only given us a negative review as we refused to knock money off a car already reduced and £1,000 below retail price.

By John D on 20 April 2023 | Purchase not verified

Car I bought has many issues and not only does the owner not want to know but he is very rude and has no customer service skills. Looking at feedback I can see that others are having same problem.

Reply from Ideal Car Centre on 20/04/23

We are sorry to hear you were unhappy as all our staff always strive to be polite, courteous, and helpful. Can you please confirm which vehicle you purchased, as we have no record of your purchase and have not had any customers telling us of issues with their vehicle, and people often mistake us for Ideal Car Centre Ltd which is an entirely different company.

By Anonymous on 25 January 2023 | Purchase not verified

Very poor communication, after call decided NOT to buy car from this place. If my after service would look as poor as this conversation, i better say NO today. Good luck

Reply from Ideal Car Centre on 25/01/23

We are sorry to hear you were unhappy as all our staff always strive to be polite, courteous, and helpful. Can you please confirm who you spoke to and on what vehicle, as we have no record of your enquiry and people often mistake us for Ideal Car Centre Ltd which is an entirely different company.