Customer reviews of Ideal Car Centre

By Samuel P on 10 November 2023 | Purchase not verified

Ideal car centre were ok, I've definitely dealt with worse in the past. They could have done more to prepare the car and check it over but it was ready to pick up on time and there hasn't been any major issues since so I can't really ask for a great deal more than that.

By Jeffrey B on 10 November 2023 | Purchase not verified

I was looking for a new car when I came across a car at Ideal Car Centre back in April and it's all sound even these few months on. The one thing that impressed me was just how quick everything was, I don't have any complaints at all and so I can recommend them.

By Mark D on 10 November 2023 | Purchase not verified

The car I bought was not the car I thought I was buying. I'm out of pocket fixing loads of issues just to get it through an MOT. The after sales has been none existent. During the test drive I told them it was pulling to the left and the tracking needed sorting, they agreed and said they would sort it which they didn't. The first car I went to see had lights flashing on the dashboard and started blowing blue smoke. They basically sold me a poor car as fast as possible. Last place on earth I would buy another car from is the Ideal Car Centre.

By Stuart C on 10 November 2023 | Purchase not verified

After 3 weeks of owning the car the engine blew, the dealership were very unhelpful when I contacted them about the issue and refused to take liability so I am now taking the matter up with my finance provider.

By Jason B on 10 November 2023 | Purchase not verified

Ideal Car Centre were very good, they did everything they promised during the sale, the car was ready on time and it was really nice and clean when I collected it, they refunded my deposit right away like they said, I haven't got a single complaint and I'd recommend them.

By Luke E on 10 November 2023 | Purchase not verified

I bought my first car from here in April, and will never buy from them again!!! As part of the sale I asked for a service of the vehicle and they accepted. Upon picking the vehicle up the guy said that they would post me the service paperwork. Which I still have not received 6 months on.. After 2 weeks of owning this car the clutch went - after contacting them (several times) they would only pay 1/5 of the bill for a new clutch. 2 weeks later the ignition coil was misfiring - I received no financial help or advice! 3 weeks later one of the piston rings snapped - again no help. And after another month it stopped all together. All of the work I had to pay for was done by my local Halfords Autocentre which I trust 100%!! This car became a financial drain from day 1. I would recommend staying away from these as they're cars are the same quality as a push bike!

By Andy N on 10 November 2023 | Purchase not verified

I have just bought from ideal centre and I thought they were great. The young lad I dealt with was really friendly and helpful. On the 2 occasions we were there they were overwhelmed with customers but still managed to demonstrate good customer service. It's early days yet as far as the cars health is concerned but we had a lovely drive home to Wales and would reccomend them to anyone.

By S D on 10 November 2023 | Purchase not verified

I went to view and test drive. I knew mot and service was due in September 2016. Not a great part exchange price either so I said so. He said well you can walk away. So I put £100.00 deposit down and said see if you can better my finance deals. Then I read these posts and rang up to cancel. He said I couldn't get my deposit back as he had to pay for it. Glad I walked away after reading these reviews. Told and wrote to trading standards too. Hope this helps anyone.

Reply from Ideal Car Centre on 10/11/23

Do not trust this website!!! They are complicit in allowing people who have never purchased cars to post fake negative reviews, and making no effort to remove or edit incorrect and defamatory reviews despite proof they are fake or incorrect.

By Phil W on 10 November 2023 | Purchase not verified

Was contacted today by after sales and asked to leave a review of how I found the service..... Ideal were great, when they mentioned they had a few bad reviews and we're contacting all their customers I was shocked. They were true gents and I am over the moon with my car. It was the cheapest around and in lovely condition. Cannot fault the car or the service!

By Leanne on 10 November 2023 | Purchase not verified

Really pleased with our 3 series, would highly recommend Ideal Car Centre to anyone.