Customer reviews of Ideal Car Centre

By Mark J on 10 November 2023 | Purchase not verified

I have to say that after finding the cheapest car for it's age and mileage online I expected the worst. After making a telephone enquiry I was pleasantly surprised, the salesman was friendly, polite and very knowledgeable. I decided to make a trip over ( Some 120 Miles) and visited the dealership which is basically a unit on an Industrial estate. On my arrival I was welcomed inside and left alone to have a look around my car. I couldn't fault it, it was exactly what I was looking for. I was invited into the office where I was shown all the paperwork and after a brief discussion with the salesman about what my intentions were we were taken on a test drive. I couldn't take the car right away as I needed to move some money from my savings so I left a £1000 deposit to secure the car. We arranged to collect the car the following Wednesday and I was told I must pay the balance 24 Hours before by online bank transfer. I have to admit, this made me feel uneasy and the more I thought about it the more I worried. I rang the dealer the next day to ask if I could pay by debit card upon collection and was advised that this is not allowed, they tried to put my mind at rest and explained that they take so many payments and it was cost effective for them to take it by bank transfer and also explained that if there was any issues with the card payment I would obviously not be able to collect my car, being so far away I couldn't take that risk either. I made my payment and the following day I collected my car. On my collection day I arrived a little late so had to wait a short time as the salesman was with another customer but when he was free the handover was quick and efficient. He set the tax up for me went through all the paperwork and off I went. I have had no issues with my car so I cant comment on the aftersales but I have dealt with many people in my 70 years and I found all the staff at Ideal to be friendly, straight talking and honest. I have already recommended this dealer to my friends and family and I hope they continue to focus on customer service as they continue to grow. Mark

By Toby S on 10 November 2023 | Purchase not verified

Recently bought a car from this dealer and reading the reviews I have to say I was concerned. I paid for the car 24 hours before collection and since collecting the car I haven’t looked back. It was painless and hassle free.

By Martin B on 10 November 2023 | Purchase not verified

Turned up to view a VW polo which was by far the nicest I had seen that day, half an hour later we were driving it away. Cannot fault the service or the car from the Ideal Car Centre.

By Stanly on 10 November 2023 | Purchase not verified

Recently purchased a Volkswagen from Ideal Car Centre, I found the staff to be very helpful and they always go the extra mile to help you out.

By Macie L on 10 November 2023 | Purchase not verified

Service cannot be faulted, very happy.

By Anonymous on 10 November 2023 | Purchase not verified

Well priced cars, very clean and tidy. Staff are very welcoming and helpful, would recommend Ideal Car Centre to anyone looking for a great deal.

By Richard M on 10 November 2023 | Purchase not verified

Bought a car with warranty, quickly sorted a small problem, would buy from them again.

By Terry R on 10 November 2023 | Purchase not verified

Very happy with car i bought andy is very helpful

By Allana on 10 November 2023 | Purchase not verified

Excellent honest local dealer, I cannot fault them

By Anonymous on 10 November 2023 | Purchase not verified

Dealt with Aaron he was great service and car selection are second to none. Will defo recommend.