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COVID19 Update

*** UPDATE ***

*** IMPORTANT CUSTOMER ANNOUNCEMENT ***

Further to the latest Government guidelines and in the best interest of the health and safety of our customers and staff, our showroom will now be closed for browsing to the general public until further notice.

Please note that we will still be selling cars during this time and customers will still be able to purchase vehicles online or over the phone (including on finance). Our website should be updated shortly so that customers can purchase cars online directly. We will still be able to arrange appointments for customers to collect their vehicle and we will also continue to deliver purchased vehicles to customers' homes wherever possible and without any contact. We will also still be able to arrange appointments for customers to visit us to complete the purchase of their car if they are unable to purchase online or over the phone and where it is essential. We will not however be open for the general public to simply turn up, and we will not be open for viewings or test drives by appointment or otherwise, as per the Government guidelines.

We will continue to respond to all phonecalls and emails so if you have an queries or wish to purchase a car please feel free to contact us on 0161 790 4497, or visit our website at www.idealcarcentre.co.uk, or email us at [email protected]

We appreciate your support in these unprecedented times and wish everyone all the best.

 

 

CUSTOMER ANNOUNCEMENT

Here at iDeal Car Centre we understand that this is an unprecedented and potentially very worrying time for most of the UK and indeed the world, both in terms of health and safety and also in terms of the financial impact this crisis may bring.

As such we would like to reassure all of our customers that we will remain open for business and will also be taking all possible precautions to help our customers during these trying times. 

The showroom will remain open 7 days per week until such time as there is a complete public lockdown and we will ensure the showroom and all cars will be cleaned and sanitised even more thoroughly than usual. Following the Government guidelines we will minimise all contact so please do not be offended if our staff do not shake hands.

We will also be introducing a delivery service for those who are self isolating or who would rather minimise their risk of contact with the public, whereby you will be able to purchase your car online or over the phone and our trained staff will deliver it to your door and sanitise it, before leaving any paperwork for you so there is no need for any contact.

In the event of a public lockdown we will remain open for business allowing people to continue to buy cars from us uninterrupted. We will still be answering the phones and responding to emails and you will still be able to purchase a car online or over the phone with collection or delivery arranged as soon as it is possible.

We also understand the financial impact this event may have on many people and have already seen a number of customers impacted by the Government recommendation to minimise use of public transport and have purchased a car accordingly, as well as people who are losing the use of a company car, people looking to downsize to free up some cash, people looking to reduce or eliminate monthly payments, and people just looking for a more reliable car in times such as this. We are sympathetic to this and our trained staff will use their expertise to try to help in all situations. We are even happy to purchase cars from people simply looking to free up some cash or worried about having to make monthly car finance payments.

If you have any concerns, needs or requirements, please do not hesitate to contact us through Facebook, on 0161 790 4497, or email at [email protected]

Above all we hope everyone stays safe and well during these unprecedented times.